Privacy · Transparency · Respect

Your details - not a product.

HelgBergStudio.OÜ receives only the data that is really needed for communication, project preparation and fulfillment of obligations. No hidden data trading and no unnecessary profiling.

Privacy

Last updated: August 09, 2026

Transparent about what happens to your data.

This Policy explains what personal data may be processed when using the helgbergstudio.com website and contacting HelgBergStudio.OÜ.

We strive to collect only the necessary amount of data and use it exclusively for pre-defined and lawful purposes.

Who is responsible for the data

The operator and data controller within the scope of the website is HelgBergStudio.OÜ

Name: HelgBergStudio.OÜ

Registration code: 14885723

Registered address: Pärnu mnt 105, 11312 Tallinn, Estonia

Email: info@helgbergstudio.com

For questions related to personal data, you can contact the specified email address.

Necessary. Relevant. Transparent.

We do not collect data "just in case."

If the information is not needed for a response, project, contract, or legal requirement, it should not become part of the process.

What data can we receive?

Only then what is associated with the appeal.

In most cases, a name and phone number are enough for the first contact.

Depending on the method of contact, we can receive:

  • name or other title specified by you;
  • phone number and WhatsApp contact;
  • email address;
  • city or region of the project;
  • information about the type of project or system of interest;
  • message text and task description;
  • photographs of premises, plans, drawings, renderings, PDFs and other files that you voluntarily send to us;
  • history of business correspondence necessary to conduct the project;
  • technical data that may be automatically processed by the web server, hosting or third party resources.

We do not ask you to transmit bank card data, passwords, documents, medical information or other sensitive information through the regular site form unless this is objectively necessary.

Why is the data used?

Specific information. Specific goal.

  1. 01

    Reply

    Reply to your request or request.

  2. 02

    Project

    Understand the problem, select a system and discuss the project.

  3. 03

    Calculate

    Prepare a calculation, proposal or technical consultation.

  4. 04

    Contract

    Prepare and execute the contract if cooperation continues.

  5. 05

    Protect

    Fulfill legal responsibilities and protect the legitimate interests of the parties.

Legal grounds

Processing must have legal basis.

The applicable basis depends on the specific situation and jurisdiction.

Depending on the circumstances, processing may be carried out:

  • based on your request and actions necessary before concluding a contract;
  • for the execution of the concluded contract;
  • based on consent where applicable law requires such consent;
  • to fulfill the legal obligations of HelgBergStudio.OÜ;
  • to protect legitimate interests, if these interests do not violate the priority rights and freedoms of the user.

If the law requires separate or more formalized consent for a specific operation, HelgBergStudio.OÜ may request it additionally.

Simple by design

No hidden application databases.

The current version of the site uses a simple scheme for contacting via WhatsApp. The site does not send your application to third parties or to any database automatically.

  • 01

    Name

    The name is used to correctly address you.

  • 02

    Phone

    The telephone is used to contact you at your request.

  • 03

    Message

    Additional information helps to understand the purpose of the project.

  • 04

    WhatsApp

    Once submitted, the form generates a message and opens the third-party WhatsApp service.

Photos, PDFs and projects

The file is not loading automatically.

Selecting a file in the site form does not itself send it to HelgBergStudio.OÜ.

In the current implementation, the file remains on your device.

The site may use the name of the selected file to remind you to attach it with a subsequent message.

The user sends the file itself via WhatsApp, email or another agreed communication channel.

After such sending, the file is also processed in accordance with the rules of the corresponding external service.

Third-party communication

WhatsApp — separate service.

After navigating from a site form to WhatsApp, data processing may be carried out by the companies that maintain WhatsApp and the Meta infrastructure in accordance with their own terms and policies.

Who can access the data

Only when this is really necessary.

We do not sell customer databases to advertising companies.

Access to data in the required volume can be obtained by:

  • employees and representatives of HelgBergStudio.OÜ who need information to process the project;
  • web hosting and technical infrastructure providers;
  • email providers;
  • WhatsApp / Meta, if the user chooses this communication channel;
  • contractors or specialists involved in the implementation of the project when the transfer is objectively necessary;
  • government bodies, if the provision of information is expressly required by law.

Only the amount of information that is necessary for the relevant purpose is transmitted.

Cookies & technical requests

Without hidden advertising surveillance.

In the current version of the site, we do not plan to use advertising profiling of visitors.

The web server itself, hosting and site infrastructure can automatically receive the technical data necessary to deliver pages and ensure security.

This may include: IP address, browser type, device, time of access, page requested and technical logs.

The site may also use external resources, such as web fonts.

When downloading them, the user's browser can establish a direct connection to the server of the respective provider and transmit the usual technical request data to it.

If HelgBergStudio.OÜ adds analytics systems, advertising technologies or optional cookies in the future, this Policy and the consent mechanism will be updated if required by law.

Cross-border processing

Internet does not end at the border.

Some external services that the user independently uses to communicate with HelgBergStudio.OÜ may process information in other countries.

  • 01

    WhatsApp

    The transmission of a message via WhatsApp may involve cross-border data processing.

  • 02

    Email

    Email infrastructure may also be located in multiple jurisdictions.

  • 03

    Local Requirements

    If applicable law imposes special requirements for storage or cross-border transfer, such requirements must be taken into account.

  • 04

    Choice

    If you do not want to use WhatsApp, you can contact us via email to arrange another communication channel.

How long is data stored?

Not longer than it is needed.

The period is determined by the purpose for which the information was obtained.

A potential client's request is stored for as long as is objectively necessary for a response, continuation of negotiations and reasonable business follow-up contact.

If a project begins, some information may be retained for the duration of the contractual relationship and after its completion if necessary to satisfy legal, accounting or other obligations.

When the purpose of processing has been achieved and there is no other legal basis for storage, the data must be deleted, destroyed or anonymized in accordance with applicable law.

Protection by design

Less data - less risk.

One of the principles of HelgBergStudio.OÜ is not to create unnecessary amounts of information if the project does not require it.

Data protection

Reasonable protective measures.

We strive to limit access to personal data to only those individuals who need it.

Depending on the system used, organizational and technical measures are applied to prevent unauthorized access, loss, modification or disclosure of data.

However, no method of transmitting information over the Internet can guarantee absolute security.

Therefore, we also recommend not sending confidential documents through regular messengers if they are not needed for the project.

Your data remains yours

You can contact us.

  1. 01

    Access

    Request information about the processing of your data.

  2. 02

    Correct

    Request that inaccurate or outdated information be corrected.

  3. 03

    Delete

    Ask to delete the data if there is no reason for its further storage.

  4. 04

    Withdraw

    Withdraw consent if processing is based specifically on consent.

  5. 05

    Object

    Exercise other rights provided by applicable law, including the right to object.

How to exercise your rights

Write us directly.

The request can be sent to the official email address of HelgBergStudio.OÜ.

Email:

info@helgbergstudio.com

To protect against unauthorized access, we may ask for information sufficient to verify that the request applies to you.

Certain rights may be subject to statutory exceptions. For example, data cannot always be deleted immediately if its storage is required to comply with law, contract or defend legal claims.

Applicable Law

Tallinn. Almaty.

HelgBergStudio.OÜ works with projects in different jurisdictions.

Depending on the circumstances of processing, the location of the user, the place of activity and other legally significant factors, in particular the following may apply:

  • Regulation (EU) 2016/679 — General Data Protection Regulation (GDPR);
  • legislation of the Republic of Estonia on the protection of personal data;
  • Law of the Republic of Kazakhstan “On Personal Data and Their Protection” dated May 21, 2013 No. 94-V, when applicable;
  • other mandatory provisions of applicable law.

If applicable law provides a user with greater rights than those described in this Policy, the applicable statutory provisions will apply.

If the issue cannot be resolved directly

You have the right contact the supervisory authority.

We prefer to first resolve the issue directly and as simply as possible.

However, this does not limit the user's right to contact the competent data protection authority if such a right is provided for by applicable law.

For Estonia, such a supervisory authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

In Kazakhstan, the user has the right to contact the relevant authorized body in the manner established by the legislation of the Republic of Kazakhstan.

Human decisions

No decisions about you It is not the algorithm that accepts.

In the current version of the website, HelgBergStudio.OÜ does not use automated decision-making or profiling, which independently creates legal or similarly significant consequences for the user.

Users age

The site is intended for adult customers.

HelgBergStudio.OÜ does not target its services to children.

We do not knowingly request personal information from minors for marketing purposes.

If we learn that a child's data has been shared without the necessary legal basis or authorization, we may take steps to delete it in accordance with applicable law.

Policy changes

The site is developing. Politics too.

New features may change the way we process data.

For example, if in the future there are:

  • personal account;
  • own CRM integration;
  • online payment;
  • analytical services;
  • advertising cookies;
  • uploading files directly to the site server;
  • other automated processing methods.

In this case, the Policy will be updated, and the date of the current revision will be indicated at the beginning of the page.

Your space is personal. Your data is too.

Have a question about the data?

Write us.

If you want to find out what data relates to your request, change it or discuss deletion, please contact HelgBergStudio.OÜ.

info@helgbergstudio.com

Data Controller

HelgBergStudio.OÜ

Registry code 14885723

Pärnu mnt 105

11312 Tallinn

Estonia